Website Policy

Legal Notice

This website has been prepared solely for the purpose of providing information about CenterLine^® and the services and products it offers. This website has been compiled in good faith by CenterLine; however, no representation is made as to the completeness or accuracy of the information it contains. In particular, you should be aware that this information may be incomplete, may contain errors, or may have become out of date. CenterLine reserves the right to add, modify, or delete information posted on this website at any time. The publication of this website and any reference to products or services are provided "as is", without any warranty or implied term of any kind.

Customer Assistance Policy

CenterLine's main business is manufacturing and selling high-quality welding consumables, components and machinery, turnkey manufacturing systems, and cold gas-dynamic spray equipment and consumables. We strive to meet the needs of our customers and to exceed their expectations. Whenever customers ask CenterLine for information or advice about the use of our products, our employees try to respond to the best of their ability, based on information provided to them by the customers and the knowledge they may have concerning the application. Our employees, however, are not in a position to verify the information provided or to evaluate the engineering requirements for the particular design or application. Accordingly, CenterLine does not warrant, guarantee, or assume any liability with respect to such information or advice. Moreover, the provision of such information or advice does not create, expand, or alter any warranty on our products. Any express or implied warranty that might arise from the information or advice, including any implied warranty of merchantability or any warranty of fitness for any customer's particular purpose, is specifically disclaimed.
CenterLine is a responsive manufacturer, but the selection and use of specific products sold by CenterLine are solely within the control of and remains the sole responsibility of the customer. Many variables beyond the control of CenterLine affect the results obtained in applying our products and services.
This website is subject only to the jurisdiction of Canadian courts.

Use of Materials on this Website

In consideration for being granted the right to access and use this website, you agree that your use shall be in compliance with the various policies and terms of use as stated by CenterLine on this website. You may access, copy, download and print the information on this website for personal, non-commercial use, educational use or to promote or use CenterLine products. Any other use of content on the website such as publication, or distribution is prohibited unless express written permission is obtained from CenterLine. This Legal Notice and Terms of Use and other policies posted on this website constitute the entire agreement between you and CenterLine relating to your use of this website. 

Trademarks and Copyrights

All content on this website is the exclusive property of CenterLine and is protected by copyright, trademark and other applicable laws. Trademarks and service marks on this website are the property of Doben Limited and other third parties. Except as expressly permitted by these Terms of Use or in writing by Doben Limited or third party owner, no right is granted to use such trademarks or service marks. You may not delete any copyright, trademark or other legal or proprietary notice in the information that you print, download or use.

Privacy and Data Protection Policy

CenterLine understands that your personal data must be treated with great care and security in compliance with applicable data protection laws and regulations. This policy provides information about the types of data we collect, the purpose and means of collecting it, data sharing, transferring it abroad, retention, and security. It also advises you of the rights you have and the means to request assistance.

Types of personal information collected and how we use it:

• We have access to Google Analytics for evaluating our website effectiveness. Information on Google’s terms of service and privacy policies is available at: https://policies.google.com/
• Like many B2B organizations, we employ a third party web analytics service that may use tracking technologies such as, but not limited to, cookies to collect information on our behalf such as your IP address, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the website you visit, number of links you click while on the website, search terms, and other usage data. The usage information gathered is only used to improve the effectiveness of our interactions with you. By accessing and using this website, you consent to the processing of data about you by such third party analytics services in the manner and for the purposes set out herein. We currently work with Lead Forensics for these web analytics services. The Lead Forensics privacy policy (https://www.leadforensics.com/privacy-policy/) describes what data they hold about you, what they do with it, and how to opt-out from certain data collection.
• Information voluntarily provided when filling out forms, providing comments, participating in promotions, responding to polls, and other interactions. This information is not used for purposes other than those disclosed at the time it is collected.

The information collected through this website is used to:

• respond properly to requests and questions
• keep up-to-date records for contact purposes by telephone, email, SMS, direct mail, or other means of communication
• share news and information related to CenterLine and its products and services
• conduct statistics, studies, research, project planning and surveys relevant to user activities

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. In certain cases, legal or regulatory requirements may dictate that we retain specific data for a specified or limited period. CenterLine does not sell any personal information and does not share this information with organizations that are not directly affiliated with CenterLine.

Due to some website and data storage services having servers in other countries, we carry out international data transfer. In these cases, we make sure that service providers treat your data to the same extent of protection we expect for our company data in similar conditions.

Please contact us through any means of communication (including by email to comercial.clb@cntrline.com) if you:

• have any concern about the treatment of your data by CenterLine
• would like to make a correction to data we possess
• would like your personal data anonymized or deleted
• have any concern, question, or suggestion to improve this policy

This Privacy and Data Protection Policy applies only to CenterLine and does not cover data collected and/or processed by third-party websites or by external sources accessed from links displayed on our website. Once you leave our domain website or are redirected to a third party website or application, you will no longer be governed by this Privacy and Data Protection Policy.

Please note that we may have personal data obtained by interactions outside of this website, including data obtained by us from publicly available sources, service providers, and our partners. When such information and data obtained from third parties, it will be used in accordance with applicable law and in accordance with our policies.

This policy applies to our main public website. Information related to specific online tools, processes, or services may be covered by a separate dedicated policy.

This Privacy and Data Protection policy will be reviewed periodically, but we will not make any changes that remove or reduce the user's rights without prior notice. The most updated version of the Privacy and Data Protection Policy can always be accessed through the CenterLine website (https://www.cntrline.com/). Any updates will become valid on the date they are posted.

Unethical Behaviour Statement

CenterLine (Windsor) Limited is committed to protecting our core values, including our responsibility to maintain high ethical standards and behaviours. It is expected that all CenterLine personnel and representatives conduct themselves to comply with all laws and applicable regulations. In addition to this, CenterLine personnel and representatives must accept accountability for their actions and respect other individuals and their property.

A CenterLine employee or other person will not be discharged, threatened, or discriminated against in any manner for reporting in good faith what they perceive to be wrongdoing, violations of law, or unethical conduct.

We encourage all parties to anonymously report this type of behaviour involving all CenterLine personnel or representatives by emailing anon@cntrline.com

Correct/Update

Choice/Opt-Out

To remove your contact information from our database so as to not receive future communications, please contact us at info@cntrline.com.

Contacting the Website

If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, please contact us.